You can rent scooters, sports bikes, touring motorcycles, trail, enduro bikes, quads, and even electric motorcycles. The options depend on the city and availability when making the reservation.
The motorcycles may be new or nearly new, but always inspected and in perfect condition to ensure your safety and comfort.
Generally, it includes a helmet for the rider, basic third-party insurance, and roadside assistance. Depending on the destination, it may include more services and products for the rider's free use. This information is always listed on the website in the details of each motorcycle.
Yes, you can use your own helmet, jacket, or gloves if you prefer, as long as they are approved.
Yes, many models offer the option of including a trunk as an accessory or side panniers of different sizes and types. There are also many motorcycles that include these products for free. Always check the motorcycle details before booking, as the price for each bike may vary depending on these options.
It is recommended to rent a motorcycle with an engine size of up to 125cc for beginners, especially scooters. However, renting scooters as small as 50cc requires prior experience. Often, rental shops conduct a test to ensure the customer is capable of riding independently.
This varies by city, dates, and times. You can check available options by selecting your destination and adjusting dates and times to see all possible availability and perform a thorough search. If no results appear, contact our customer service team, who will help you find the best option for your trip.
Yes, many motorcycles are prepared for long trips. Check the "Touring" or "Adventure" options and also the kilometers allowed by each shop for each motorcycle. This information is available in the details of each motorcycle. Additionally, several shops offer unlimited mileage packages or include it in the rental price.
There are no speed limiters, but you must adhere to local traffic laws. Each model has a specific load capacity, which may also affect the maximum speed.
Many models do. This information is specified on each motorcycle's page.
You can book directly on our website by choosing your destination, dates, and motorcycle. You can also contact our customer service team, and we'll help you resolve any questions you may have.
Yes, just make sure to enter their details correctly (age, license, email). The most important thing is to have the reservation in the rider's name so that the shop staff can properly prepare the rental agreement.
Yes, but reservations must be made at least one day in advance to ensure the availability of the chosen motorcycle. For specific models, certain locations, and peak tourist seasons, it's better to make the reservation even a month in advance or more.
Yes, as long as availability is confirmed in advance. If not, another model with similar technical specifications may be proposed.
Yes, but only by contacting customer service, who will provide a detailed quote and offer personalized assistance with better prices and discounts. You cannot do this directly on the website, but you can make individual reservations for each motorcycle.
You will receive an email or WhatsApp message with your reservation voucher and all details about payment, options, and the chosen motorcycle.
No, all reservations must be made in advance through the website to guarantee the motorcycle's availability at the shop for pickup. You must pay online before arriving. If you'd like to request other payment conditions, please contact customer service.
Yes, contact customer service for special conditions by making a prior request. They will help you secure a solid quote and guaranteed models, making the process easier. You will receive personalized assistance at every step of the reservation, payment, etc.
Yes, upon completing your reservation, you will receive a reservation voucher. The shop will provide the invoice when you pick up your vehicle.
Yes, as long as there is enough time in advance to find other available models based on your request. The price and conditions according to the shop will also be adjusted to the new reservation.
It depends on the motorcycle and the time of cancellation. There are options ranging from free cancellation to non-refundable. This information is displayed on each motorcycle's page.
If in doubt, it’s better to make the reservation in advance and cancel before it becomes non-refundable. However, the most convenient option would be to have cancellation insurance, which can cover cancellations due to illness, surgery, or other justified reasons. Contact our team if necessary.
As long as the reservation is in a "pending confirmation" status. If the reservation is confirmed, contact our team to review your case and find the best solution.
Yes, by contacting customer service, they will assist in making the necessary changes and preventing errors.
Inform the local office as soon as possible to avoid possible penalties. Additional charges may apply depending on how late you are. The contact details of the shop will be provided on your reservation voucher.
We accept credit cards, debit cards, and secure online payments such as Google Pay and Apple Pay, including bank transfers. If you encounter any issues with payment on the platform, please contact our team directly.
Yes, the rental is paid online. The security deposit is paid when you pick up the motorcycle.
It is paid in person when you pick up the motorcycle. The management of the deposit is the responsibility of the customer and the shop.
It depends on the shop. This information is listed in the rental policy of each motorcycle, and the amount and type of payment may vary according to the conditions set by each shop.
It is an amount temporarily held to cover potential damages. It acts as a minimum damage insurance for the motorcycle, which can be charged if the bike is used improperly by the rider.
In some shops, yes, but it is not common. A valid driver’s license is required to make the rental agreement, and the security deposit is necessary to cover any minimum damages to the motorcycle.
Between 5 to 10 business days after the return, depending on the customer's bank.
No, the rental must be paid online. The deposit, in some cases, can be paid in cash. Check this information on the motorcycle's details page.
In some cases, yes, and it may incur an additional charge. Check the "optional services" section for complete information about your order. If necessary, contact our team to find a solution for your special case.
Yes, depending on the city. It will be indicated if it is free or if there is an additional charge.
Yes, although no refund will be given for unused days, as confirmed bookings in progress are never refundable. There’s no issue with returning the motorcycle early, but no compensation will be provided by the rental shop.
Yes. Some shops charge a small extra fee for Sunday pick-ups, while others offer it for free. If you find no result in your search, contact our team to find a solution for your booking.
You are expected to return the motorcycle with the same fuel level as when it was delivered. Otherwise, an additional charge may apply by the shop or the security deposit may be withheld in proportion to the fuel difference.
Additional charges may apply. Contact the shop if you expect a delay. Keep in mind that there may be following rentals after yours, and the motorcycle must be inspected and prepared accordingly.
Some routes allow "one-way rental," and others allow pick-up and return in different locations or even countries. Check availability and the possibility of this service with our team if necessary.
European Union (EU):
Yes, but if it’s not in the local language, an International Driving Permit (IDP) may be required to avoid possible fines or compliance issues with the rental agreement. Be sure to present the international license.
If your license is not in the Latin alphabet or is not recognized in the destination country, yes.
No, generally, temporary or expired licenses are not accepted, nor are photocopies.
Passport/ID, valid driver’s license, and a credit card for the deposit.
Contact the office immediately. The damage will be assessed, and a mechanic will inspect the vehicle to determine if it can continue operating or if urgent repairs are needed. Call the insurance company to request roadside assistance if necessary. Make sure to have these contact details in the rental agreement provided by the shop.
The office will assist with roadside assistance or provide a replacement vehicle, depending on the situation and the shop's availability.
The repair is usually your responsibility, but you can receive assistance if it is included. Check for points of contact in case of incidents with the rental shop or in the rental agreement with the shop.
Contact the office. Replacement charges may apply.
Yes, although coverage depends on the insurance contracted by the customer. Check what type of insurance is included in your rental. In many cases, the shop may offer additional theft or damage insurance with or without a reduction in the deposit.
In most cases, yes. Check the "Included in the price" section and add any necessary items if the shop has the accessories you're looking for. If necessary, choose another motorcycle or shop that offers the full set of required equipment.
Yes, many shops offer this as a free or paid option.
Yes, especially with larger or adventure motorcycles. Check the details of the motorcycle to see if the shop offers this equipment.
Yes, in some destinations this is available as an extra. In some cases, GPS is already integrated into the motorcycle, depending on the model.
Some motorcycles include it, but it's not mandatory. Check with the local office.
Sometimes yes, depending on the country. Check the terms for the motorcycle and the possibility of crossing with the shop. Normally, there are no restrictions within the EU, but check the insurance coverage in case of an incident.
Yes, always inform the local office as they may need to extend the necessary insurance and prepare special documentation, such as the Green Card, etc.
There may be additional fees. This will be specified in the rental policy and in the motorcycle details. Sometimes an extra charge is applied for handling the necessary documentation for the rider, while in other cases, this service is already included in the rental price.
Some shops allow rentals across multiple countries. Check the conditions before booking. In addition to the border-crossing conditions, make sure to rent a motorcycle with unlimited mileage for your trip.
You could lose insurance coverage. Always inform the shop in advance. There may also be additional charges from the rental shop or a withholding of your security deposit.
Prioritize your health, then contact the local office and follow their instructions. If necessary, call the police.
Call the office for assistance or a replacement, explaining the problem with the motorcycle. Take a video if needed to help evaluate the issue, such as noise or other symptoms.
It covers limited damage to the vehicle and liability. Check each policy. In most cases, it is third-party insurance that covers damages to others in case of an accident.
Yes, up to the amount of the security deposit if the damage is the rider's responsibility. In some cases, you may have to pay for repairs as determined by the mechanic, which may exceed the security deposit.
Many motorcycles include basic or premium roadside assistance. Check the vehicle details with the rental shop for more information.
Yes, basic mandatory insurance is always included.
Normally, it covers civil liability and limited damages. You can purchase additional coverage.
Yes, we offer extras such as full coverage or damage liability waivers.
Only if they are registered and approved. Check the "additional driver" option; this is an extra paid option.
Generally, yes, but it depends on the specific policy purchased. In some cases of theft, you may be required to cover damages if you are at fault or even the full value of the motorcycle.